Effective Date: 6/9/2025
Welcome to VerticalSupply.com! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services provided by Vertical Supply Group (“we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms.
1. Use of Our Services
You must be at least 18 years old or the age of majority in your jurisdiction to use our site. You agree to use our services only for lawful purposes and in accordance with these Terms.
2. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud. Prices are listed in USD and may be subject to taxes and shipping fees.
4. Shipping and Delivery
We aim to ship orders promptly, but delivery times may vary. We are not responsible for delays due to carriers or customs. Risk of loss passes to you upon delivery.
5. Returns and Refunds
Please refer to our Return Policy for details on eligible returns and how to request a refund.
6. Intellectual Property
All content on our site, including images, text, logos, and product designs, is our property or licensed to us and protected by copyright and trademark laws. You may not use our content without permission.
7. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our services.
8. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of our services or your violation of these Terms.
9. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our services means you accept the revised Terms.
10. Governing Law
These Terms shall be governed by the laws of North Carolina, United States, without regard to its conflict of law provisions.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Vertical Supply Group
496 Gallimore Dairy Rd Suite D
Greensboro, NC 27409
United States
Email: [email protected]
Phone: 833-795-0604